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Alarm Response and Key Holding

A cost effective and reliable service and response, Key Holding may be exactly what you are looking for...

Being a key holder, whether for retail, office or industry based premises can sometimes be disruptive for an individual who is a designated key holder. Coupled with the fact that in some cases when attending alarms this can be a dangerous responsibility for those with no training in conflict management, this can sometimes be more of a risk than your organisation is willing to take.

As a result, Navigation Security offers a reliable and efficient Key Holding and Alarm Response service throughout South Wales. If employed, you can expect from us a service which includes...

  • Meeting with customer representatives at the premises in the event of a call out
  • Dealing solely with the call out so you don't have to, and submitting a detailed report including a break down of the incident and action taken
  • An officer of Navigation Security fully trained in conflict management should any complications from a call out arise
  • A fast and reliable response which will always be clearly indicated to you, the client
  • Signage for your premises and a risk assessment to detail areas of 'no access'
  • Use of our 24 hour call centre to co-ordinate services such as Glaziers or Engineers in the event where there is damage to your assets
  • We can provide an officer to monitor your site after a call out if you feel the need to do so

For more information on this service or others please call 01443 477455

Latest News

Pushing into the Future - Partnering with OnGarde

'In an effort to keep our business relevant and modern, we have to concentrate on delivering a level of service that is not only technologically purposeful, but also dynamically grows our operations to fit with the changing environment of security'

The Directors of Navigation Security


When Navigation initally started providing CCTV for its clients, it was a fledgling idea that very much began as an effort to modernise our companys effectivety in providing a better and more complete service for it's clients, and it was not without hardship.

Being new to this area of the industry it was met with pitfalls and a lot of trial and error, but all experiences that allowed the company to identify the right ways to operate and improve, driving our ongoing commitment to the service provided.

2 years on, and this area of our business is stronger than ever. From providing on site CCTV to all of our major clients which gives them a cost-effective solution without the need for a manned guarding solution, to improving on the technology of our systems and the equipment itself to give our clients the greatest peace of mind.

With our 24 hour monitoring centre, our operatives can identify intruders immediately and dispatch one of our well equipped response teams to the site to ensure protection of our clients property and assets, leaving them with the confidence that they can leave their sites effectively protected from intrusion and theft.


Most recently, we have partnered with the prestigious OnGarde CCTV, to further establish and improve our CCTV services. Working in partnership with OnGarde, we hope to have a mutual and beneficial expierience that will allow us to grow and remain effective in providing our clients with number one service they expect.

Press Release for Partnership

Read More News

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